Question 1

How long does setup take?

Accepted Answer

About 10 minutes. Add your team, set up roles, and start building your first rota.

Question 2

Do my staff need to download an app?

Accepted Answer

No. RotaKeep works in any web browser on phone, tablet, or desktop. No app store needed.

Question 3

Is there a free trial?

Accepted Answer

Yes. Every plan includes a 14-day free trial with all features — no credit card required.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no cancellation fees, no questions asked.

Question 5

Do you charge per user?

Accepted Answer

Never. Our pricing is flat monthly — your bill doesn't change when you hire Christmas casuals or have a quiet month.

Question 6

Is my data secure?

Accepted Answer

Yes. Built on Google Cloud with encryption at rest and in transit. Your data is safe and backed up automatically.

Question 7

Do you support multiple locations?

Accepted Answer

Multi-site support is coming soon. Join the waitlist and we'll let you know first.

Question 8

What makes RotaKeep different from RotaCloud or Deputy?

Accepted Answer

We're built specifically for UK hospitality, we charge a flat monthly price (not per user), and every feature is included — no add-ons, no upsells.